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WebEx Net Conferencing System Requirements

Language Support
Meeting Center** Event Center Training Center Support Center
Chinese (Simplified) Yes Yes Yes Yes
Chinese (Traditional) Yes Yes Yes Yes
Dutch* Yes Yes Yes Yes
English Yes Yes Yes Yes
French Yes Yes Yes Yes
German Yes Yes Yes Yes
Italian Yes Yes Yes Yes
Japanese Yes Yes Yes Yes
Korean Yes No Yes Yes
Portuguese (Brazil) Yes Yes Yes Yes
Russian* Yes Yes Yes Yes
Spanish (European)* Yes Yes Yes Yes
Spanish (Latin America) Yes Yes Yes Yes
Swedish Yes No No No

*Supported for the Windows meeting application only. Not supported on Mac.
**Mac localized languages are available only for Meeting Center. Training Center, Event Center, Support Center, and Sales Center do not support the localized languages.


OS and Browser Support
WindowsMac OS X*LinuxSolarisHP-UX    AIX
Operating SystemsXP SP3, 2003
Server, Vista 32-bit/64-bit,
Windows 7 32-bit/64-bit
Windows 8 32-bit/64-bit
10.5, 10.6,
10.7, 10.8
Ubuntu 10x and 11x (Gnome),
Red Hat 5, 6,
Open SuSE 11.4
Fedora 15, 16 (all 32-bit)
Solaris 10, 11
OpenSolaris (x86)
HP-UX 11.11     AIX 5.3
Available
WebEx Services
All services Meeting Center
Training Center
Event Center
Sales Center
Remote Support
Meeting Center
Event Center
Training Center
Remote Support
Meeting Center
Event Center
Training Center
Remote Support
Meeting Center     Meeting Center

Minimum System Requirements
Processor        Intel Core2 Duo
CPU 2.XX GHz or
AMD processor
(2 GB of RAM recommended)
Intel (512 MB of RAM or more
recommended)
Intel or AMD x86 UltraSPARC or
Intel or AMD
PA-RISC PowerPC
JavaScript         JavaScript and
cookies enabled
JavaScript and cookies enabled JavaScript and cookies enabled JavaScript and cookies enabled JavaScript and cookies enabled JavaScript and cookies enabled
 
Other        Active X enabled (unblocked for IE is recommended) Java 6 or later   Java 6,
libstdc++ 6.0,
GNOME/KDE
windowing
system
Java 6
CDE windowing
system
Java 6
CDE windowing
system
IBM Java 6
CDE windowing
system


Browsers (Recommended browsers are shown in bold )
Internet Explorer 6, 7, 8 (32-bit/64-bit),
9 (32-bit/64-bit)
9 (32-bit/64-bit),
10 (32-bit/64-bit)
         
 
Mozilla     1.7 1.7 1.7 1.6
 
Firefox** Latest Latest Latest Latest 2 2
 
Safari   4 (10.5 only), 5, 6      
 
Chrome** Latest Latest      


*Joining a Meeting on a Mac
  • Starting with Mac OS X 10.7, Apple no longer offers Java as part of the Mac operating system. Since WebEx had previously relied on the Java browser plugin to automatically download the meeting application for first-time users, those who did not have Java installed found it difficult to join a meeting. The dependency on Java has been removed. Instead, the user is asked to install a small plugin that, once installed, handles the rest of the meeting application installation and then starts the meeting.
**Joining a Meeting on Chrome and Firefox Citrix XenDesktop and XenApp Support
  • Added support for Citrix XenDesktop 5.0 and 5.5 and XenApp 6.5 where the host operating system and virtual operating system are both Windows (Windows XP or Windows 7). Host OS is the operating system installed on the end user's local computer. Virtual OS is the operating system delivered by the server.
  • See Known Issues/Limitations for additional information.
Cross-platform Features
These features are supported in each WebEx service:

Meeting Center
Windows Mac OS X Linux Solaris HP-UX AIX
Host meetings yes yes yes yes yes yes
Attend meetings yes yes yes yes yes yes
Join teleconference before host yes yes yes yes yes yes
Attendee ready indicator yes yes yes yes yes yes
Quick Start tab
(for inviting and reminding participants)
yes yes no no no no
Send meeting transcript yes no no no no no
Power Panels
(Delivers full-screen views for attendees while hosts use controls to manage meeting activity privately behind the scenes)
yes yes no no no no
Application sharing and annotation yes yes yes yes yes yes
Web content browser sharing and annotation yes yes yes yes yes yes
Desktop sharing and annotation yes yes yes yes yes yes
Document and whiteboard sharing and annotation yes yes yes yes yes yes
Web content sharing yes yes yes yes no no
Remote desktop control yes yes yes yes yes yes
Remote application control yes yes yes yes yes yes
Web browser remote control yes yes yes yes yes yes
Desktop remote control yes yes yes yes yes yes
PowerPoint animations and transitions yes view only view only view only view only view only
Automatically play presentations yes yes yes yes yes yes
Automatically advance presentations yes yes yes yes yes yes
Chat yes yes yes yes yes yes
High-quality video yes yes view only view only no no
High-definition video yes yes no no no no
Full-screen video view with high-definition video yes yes no no no no
Active-speaker switched video yes yes yes yes no no
Offload video processing to GPU yes yes no no no no
Self view when sending video yes yes no no no no
Medianet features supported yes no no no no no
WebEx Audio yes yes yes yes yes yes
Cisco Unified MeetingPlace version 8.x Audio yes yes yes no no no
Third-Party Audio (TSP) yes yes yes no no no
Personal Conferencing yes yes yes yes yes yes
Integrated Internet phone (VoIP) yes yes yes yes no no
Client-side recording (WRF) yes no no no no no
Network-based recording (ARF) yes yes yes yes no no
Stand-alone playback (WRF/ARF) yes yes no no no no
Playback in browser (WRF/ARF) yes yes yes yes no no
Edit recordings (WRF) yes no no no no no
Polling yes yes yes yes yes yes
Printing yes no no no no no
File transfer
(Basic transfer allows you to publish files in a separate window so that attendees can download them. Advanced transfer allows you transfer files or folders to and from another person's computer.)
basic and advanced basic basic basic basic basic
Notes and closed captioning yes yes yes yes yes yes
Customized information tab yes no no no no no
32-bit and 64-bit Microsoft Outlook integration yes no no no no no


Event Center
Windows Mac OS X Linux Solaris
Host events yes yes yes yes
Attend events yes yes yes yes
Join teleconference before host yes yes yes yes
Quick Start tab
For inviting and reminding participants)
yes yes no no
Attendee ready indicator no yes no no
Power Panels
Delivers full-screen views for attendees while hosts use controls to manage meeting activity privately behind the scenes.)
yes yes no no
Panelists yes yes yes yes
Q&A yes yes yes yes
Application sharing and annotation yes yes yes yes
Web content browser sharing and annotation yes yes yes yes
Desktop sharing and annotation yes yes yes yes
Document and whiteboard sharing and annotation yes yes yes yes
Web content sharing yes yes yes yes
PowerPoint animations and transitions yes view only view only view only
Automatically play presentations yes yes yes yes
Automatically advance presentations yes yes yes yes
Chat yes yes yes yes
High-quality video yes yes view only view only
High-definition video no no no no
Full-screen video view with high-quality video yes yes yes yes
Active-speaker switched video yes yes yes yes
Offload video processing to GPU no no no no
Self view when sending video yes yes no no
Medianet features supported no no no no
WebEx Audio yes yes yes yes
Cisco Unified MeetingPlace version 8.x Audio yes no no no
Third-Party Audio (TSP) yes no no no
Integrated Internet phone (VoIP) yes yes yes yes
Client-side recording (WRF) yes no no no
Network-based recording (ARF) yes yes yes yes
Stand-alone playback (WRF/ARF) yes yes no no
Playback in browser (WRF/ARF) yes yes yes yes
Edit recordings (WRF) yes no no no
Polling yes yes yes yes
Printing yes no no no
File transfer
Basic transfer allows you to publish files in a separate window so that attendees can download them. Advanced transfer allows you transfer files or folders to and from another person's computer.)
basic and advanced basic basic basic
Customized information tab yes no no no
32-bit and 64-bit Microsoft Outlook integration yes no no no


Support Center
Windows Mac OS X Linux Solaris
Host support session yes yes yes yes
Attend support session yes yes yes yes
Record sessions yes no no no
Remote computer access yes yes yes yes
Desktop sharing and annotation yes yes yes yes
Document sharing and annotation yes no no no
Share web content (customer service representative) yes no no no
View web content (customer) yes yes no no
Remote print yes no no no
Chat yes yes yes yes
Reboot remote computer and reconnect (safe mode) yes no no no
Display user system information yes limited limited limited
Log on as different user yes no no no
High-quality video yes no no no
High-definition video no no no no
Full-screen video view with high-quality video yes, but without thumbnails no no no
Active-speaker switched video no no no no
Offload video processing to GPU no no no no
Self view when sending video no no no no
Medianet features supported no no no no
WebEx Audio yes yes yes yes
Cisco Unified MeetingPlace version 8.x Audio no no no no
Third-Party Audio (TSP) no no no no
Client-side recording (WRF) yes no no no
Network-based recording (ARF) yes yes yes yes
Stand-alone playback (WRF/ARF) yes yes no no
Playback in browser (WRF/ARF) yes yes yes yes
Edit recordings (WRF) yes no no no
Integrated Internet phone (VoIP) yes yes yes yes
File transfer
Basic transfer allows you to publish files in a separate window so that attendees can download them. Advanced transfer allows you transfer files or folders to and from another person's computer.)
basic and advanced basic basic basic


Training Center
Windows Mac OS X Linux Solaris
Host training sessions yes yes yes yes
Attend training sessions yes yes yes yes
Join teleconference before host yes yes yes yes
Attendee ready indicator yes yes yes yes
Breakout sessions yes yes yes yes
Hands-on Lab sessions yes yes no no
Q&A yes yes yes yes
Quick Start tab
For inviting and reminding participants)
yes yes no no
Power Panels
Delivers full-screen views for attendees while hosts use controls to manage meeting activity privately behind the scenes.)
yes yes no no
Application sharing and annotation yes yes yes yes
Web content browser sharing and annotation yes yes yes yes
Desktop sharing and annotation yes yes yes yes
Document and whiteboard sharing and annotation yes yes yes yes
Desktop sharing yes yes yes yes
Remote application control yes yes yes yes
Document and whiteboard sharing and annotation yes yes yes yes
PowerPoint animations and transitions yes view only view only view only
Automatically play presentations no no no no
Presentation Studio integration (on-demand module) yes player only no no
Chat yes yes yes yes
High-quality video yes yes view only view only
High-definition video yes yes no no
Full-screen video view with high-quality video yes yes no no
Active-speaker switched video yes yes yes yes
Offload video processing to GPU no no no no
Self view when sending video yes yes no no
Medianet features supported no no no no
WebEx Audio yes yes yes yes
Cisco Unified MeetingPlace version 8.x Audio yes no no no
Third-Party Audio (TSP) yes no no no
Integrated Internet phone (VoIP) yes yes yes yes
Client-side recording (WRF) yes no no no
Network-based recording (ARF) yes yes yes yes
Stand-alone playback (WRF/ARF) yes yes no no
Playback in browser (WRF/ARF) yes yes yes yes
Edit recordings (WRF) yes no no no
Polling yes yes yes yes
Offline polling editor yes no no no
Renaming tabs (for document sharing and polls) yes yes no no
Printing yes no no no
File transfer
Basic transfer allows you to publish files in a separate window so that attendees can download them. Advanced transfer allows you transfer files or folders to and from another person's computer.)
basic basic basic basic
Multimedia files yes yes
(QuickTime)
no no
Floating icon tray yes yes no no
32-bit and 64-bit Microsoft Outlook integration yes no no no


High-Definition Video Features
Feature Description Meeting Center Event Center Training Center Support Center
Up to high-definition
resolution (720p)
Video resolution
can go up to high-definition
720p resolution (1280x720).
Yes No Yes No
Up to high-quality
resolution (360p)
Video resolution can go
up to high-quality
360p resolution (640x360).
Yes Yes Yes Yes
Full-screen video view Full-screen video
view with high-definition
or high-quality video display
(depending on monitor size) and
five video thumbnails.
Yes Yes Yes Yes (but does not include
video thumbnails)
Expanded full-screen
video view
Expand the active
speaker to the whole screen,
which also allows
high-definition
video to be received.
Yes Yes (Expanded full-screen
view without
high-definition video)
Yes No
Active speaker video
display in full-screen
sharing view
Floating active speaker
video display when sharing
in full-screen view.
Yes Yes Yes In full-screen view,
the CSR views video in
a separate panel; the
customer views video in an embedded
area of the customer console.
Video self-view
in full-screen
sharing view
View self-view video in the main video
display when sharing in full-screen view.
Start or stop sending video from the
self-view video window.
Yes Yes Yes No
Active speaker
switching
Automatic video switching to the loudest
active speaker.
Yes Yes Yes No
Video thumbnails Video-based participant list with video
thumbnails.
Yes Yes Yes No
Auto-adjust Video Automatic configuration of participants'
video quality according to available
network bandwidth.
Yes Yes Yes Yes
Camera hot plug-in Attendees can connect and switch
webcams while in a meeting.
Yes Yes Yes Yes
Lock video Presenter can determine whose video
will be displayed to all participants.
Yes Yes Yes No
High-definition video
decode offloading to GPU
Supported GPU chipsets can offload
decode processing from the host CPU.
Yes No No No

Video Requirements

WebEx video works with any computer that complies with the standard Meeting Center, Training Center, or Support Center requirements. To be able to reach the video resolution of 360p, PCs must meet the following minimum requirements:

To be able to send high-definition video (720p), PCs must meet the following minimum requirements:
  • CPU: Quad-core processor (three or more meeting participants), Dual-core processor (two meeting participants).
  • RAM: 2 GB RAM
  • Camera: a high-definition video supported USB-based web camera (see list in High-Definition Video Supported Cameras.)

To be able to receive high-definition video (720p), PCs must meet the following minimum requirements:
  • CPU: Dual-core processor
  • RAM: 2 GB RAM

To offload video decoding processing to the client’s GPU for 720p, any of the following GPU chipsets are required:
  • Windows(DXVA):
    • NVIDIA GeForce 9800GT
    • NVIDIA GeForce GT 430
    • NVIDIA GeForce GTS 450
    • NVIDIA GeForce GTX 275
    • NVIDIA GeForce GTX460
    • NVIDIA GeForce GTX560
    • NVIDIA GeForce GTX560Ti
    • NVIDIA GeForce GT520
    • ATI Radeon HD 6950
  • Mac OS X(VDA):
    • NVIDIA GeForce9400M
    • NVIDIA GeForce320M
  • NVIDIA GeForce330M

High-Quality Video Supported Cameras

Most PC-compatible cameras should work with WebEx. The following cameras were tested by WebEx for high-quality video:
  • Cisco VT Camera II
  • Cisco VT Camera III
  • Cisco Precision HD
  • Logitech HD Webcam C920
  • Logitech Quick Cam Pro 9000
  • Logitech QuickCam Orbit AF
  • Logitech QuickCam C905
  • Logitech QuickCam S7500
  • Logitech HD Pro Webcam C910
  • Microsoft LifeCam HD
  • Microsoft LifeCam VX-1000
  • Microsoft LifeCam Cinema
  • Microsoft LifeCam VX-6000
  • Microsoft LifeCam NX-6000
  • Microsoft LifeCam VX-3000
High-Definition Video Supported Cameras

The following cameras were tested by WebEx for high-definition video:
  • Logitech HD Webcam C310
  • Logitech HD Webcam C500
  • Logitech HD Webcam C510
  • Logitech HD Webcam C905/B905
  • Logitech HD Pro Webcam C910/B910
  • Logitech HD Webcam C920
  • Microsoft LifeCam HD-5000/HD-5001
  • Microsoft LifeCam HD-6000
  • Microsoft LifeCam Cinema
  • Microsoft LifeCam Studio
  • Cisco Precision HD
  • Cisco VT Camera III
  • Apple iSight HD

WebEx Productivity Tool Support

  • Microsoft Outlook Support
Microsoft Outlook Version/ Microsoft Exchange Server Version Windows
2000
Windows
XP SP2
Windows
Server
2003
Windows
Vista
Windows 7 Windows 8
Microsoft Outlook 2000 SP3/
Microsoft Exchange Server 2000
Yes Yes Yes No No No
Microsoft Outlook XP
SP2/
Yes Yes Yes Yes Yes No
Microsoft Exchange
Server 2003
           
Microsoft Outlook XP
SP3/
No Yes Yes Yes Yes No
Microsoft Exchange
Server 2003
No Yes Yes Yes Yes No
Microsoft Outlook 2003
SP1, SP2/
No Yes Yes Yes Yes No
Microsoft Exchange
Server 2003
No Yes Yes Yes Yes No
Microsoft Outlook
2007/
Microsoft Exchange
Server 2003
No Yes Yes Yes Yes No
Microsoft Outlook 2010
(32 bit and 64 bit)/
Microsoft Exchange
Server 2007
(supported in
WBS27LSP19 and later)
No Yes Yes Yes Yes No
Microsoft Outlook 2010
(32 bit and 64 bit)/
Microsoft Exchange
Server 2010
No Yes Yes Yes Yes Yes
Microsoft Outlook 2010
(32 bit and 64 bit)/
Microsoft Office 365
Hosted Exchange
Server
No Yes Yes Yes Yes Yes
Microsoft Outlook 2013
/
Microsoft Exchange
2013
No No No No No No
(Tested with Preview)

  • IBM Lotus Notes Support

IBM Lotus Notes Version/
Domino Server Version
Windows
2000
Windows
XP SP2
Windows
Server
2003
Windows
Vista
Windows 7
IBM Lotus Notes/Domino
Server 6.5.3, 6.5.4,
6.5.5, 7.0.0, 7.0.1,
7.0.2
Yes Yes Yes No No
IBM Lotus Notes/Domino
Server 8.0.0, 8.0.1
No Yes Yes Yes Yes
IBM Lotus Notes 8.5.1,
8.5.2 (32 bit, In Notes)/
Domino Server 8.5
(supported in
WBS27LFR14 and later)
No Yes Yes Yes Yes

  • Instant Messenger Support

Instant Messenger
Name and Version
Windows
XP SP2
Windows
Server
2003
Windows
Vista
Windows 7
Yahoo Messenger 7.0-
8.3, 9.0, 10
Yes Yes Yes Yes
AIM 5.5-6.9.13.4,
7.0.8.15, 7.3.6.4
Yes Yes Yes Yes
Skype 3.1-3.8,
4.0.0.224, 4.2
Yes Yes Yes Yes
Google Talk 1.0.0.105,
latest version
Yes Yes Yes Yes
IBM Lotus Sametime
7.0, 7.5, 8.0
Yes Yes Yes Yes
IBM Lotus Sametime
8.0, 8.5.1, 8.5.2
(embedded in Lotus Notes)
Yes Yes Yes Yes
Microsoft Office
Communicator 2005,
2007, 2007 R2
Yes Yes Yes Yes
Windows Messenger
2009
Yes Yes Yes Yes
Windows Messenger 4.7 Yes Yes No No
MSN Messenger 5.1-8.5 Yes Yes Yes Yes
Microsoft Lync
Communicator (supported from
WBS27LSP32)
No Yes Yes Yes

  • Microsoft Office Support

Microsoft Office
Version
Windows
2000
Windows
XP SP2
Windows
Server
2003
Windows
Vista
Windows 7
Microsoft Office 2000 Yes Yes Yes Yes No
Microsoft Office XP,
2003, 2007
Yes Yes Yes Yes Yes
Microsoft Office 2010
(32 bit and 64 bit)
(supported in WBS27
SP17 EP4 and later)
Yes Yes Yes Yes Yes

  • Browser Support

Browser Name and
Version
Windows
2000
Windows
XP SP2
Windows
Server
2003
Windows
Vista
Windows 7
Microsoft Internet
Explorer 6.0
Yes Yes Yes No No
Microsoft Internet
Explorer 7.0
Yes Yes Yes Yes No
Microsoft Internet
Explorer 8.0
Yes Yes Yes Yes Yes
Microsoft Internet
Explorer 9.0
Yes Yes Yes Yes Yes
Microsoft Internet
Explorer 10.0
Yes Yes Yes Yes Yes
Mozilla Firefox 2–10 Yes Yes Yes Yes Yes
Mozilla Firefox 17
(supported from
WBS28.0)
No Yes Yes Yes Yes

  • Citrix Support (WBS26 SP45 to WBS28)

Citrix Version Integration to Microsoft
Outlook 2010
Integration to Lotus
Notes 8.5.3
Citrix XenDesktop 5.5 Yes Yes
Citrix XenApp Share Desktop 6.0 Yes Yes

Web browser exceptions
  • Add an exception for the entire webex.com domain = *.webex.com.
    • At the minimum, the following addresses should be added as exceptions: YOURSITENAME.webex.com and akamaicdn.webex.com.
  • • ActiveX and/or JavaScript will need to be allowed through the firewall and web browsers should be configured to not restrict ActiveX and/or JavaScript.
  • • We ask that WebEx sites are not cached (content, IP-path) on proxy servers.
Cisco WebEx Production IP Exceptions

Note: Due to dynamic IP address allocation, WebEx cannot guarantee your WebEx site will operate with a given IP at all times. Therefore, it is necessary to add the full IP address range to ensure proper connectivity to your WebEx site in all situations.

New 66.163.46.0/23 (CIDR) or 66.163.46.0-66.163.47.255 (net range)
• 64.68.96.0/19 (CIDR) or 64.68.96.0 - 64.68.127.255 (net range)
• 66.114.160.0/20 (CIDR) or 66.114.160.0 - 66.114.175.255 (net range)
• 66.163.32.0/20 (CIDR) or 66.163.32.0 - 66.163.47.255 (net range)
• 209.197.192.0/19 (CIDR) or 209.197.192.0 - 209.197.223.255 (net range)
• 208.8.81.0/24 (CIDR) or 208.8.81.0 - 208.8.81.255 (net range)
• 210.4.192.0/20 (CIDR) or 210.4.192.0 - 210.4.207.255 (net range)
• 62.109.192.0/18 (CIDR) or 62.109.192.0 - 62.109.255.255 (net range)
• 173.243.0.0/20 (CIDR) or 173.243.0.0 - 173.243.15.255 (net range)
• 114.29.192.0/19 (CIDR) or 114.29.192.0 - 114.29.223.255 (net range)

Ports used by the WebEx client for communication for both inbound and outbound traffic

Port Port Number Access Type
TCP 80 Client Access
TCP 443 Client Access -
Secure Traffic (SSL Sites)
TCP/UDP 1270 Client Access
(Non SSL Sites)
TCP/UDP 53 Domain Name System (DNS)
TCP/UDP 5101 MMP
TCP 8554 Audio Streaming Client Access
UDP 7500 Audio Streaming
UDP 7501 Audio Streaming
UDP 9000 VoIP/Video
UDP 9001 VoIP/Video

See more at: http://kb.webex.com/WBX264.

Article ID: WBX264
How Do I Allow WebEx Traffic on My Network?

WebEx Mobile: For a listing of supported mobile devices, their features and access to the software please visit: http://www.webex.com/products/web-conferencing/mobile.html


HOST: ndcmmyp03/146.1.16.132