WebEx Plug-Ins

WebEx Plug-Ins (T29.13.34– published September 2015)

Productivity Tools (for Advanced and Customized Net Conference service)

WebEx Productivity Tools include the WebEx One-Click program and WebEx integrations with other programs, such as Microsoft Outlook, IBM Lotus Notes, Microsoft Office, and instant messengers. Using One-Click and the WebEx integrations, you can schedule, start, or join online meetings quickly, without having to go to your WebEx service Web site.Download Productivity Tools
Integration to Lotus Notes

To install this program, you must have Manager and Designer database access privileges. If you do not have database access privileges, you must first have your Lotus Notes administrator run the Lotus Notes Admin Tool, and then download and install the Productivity Tools software.

Meeting Center Application

Download the installer for your operating system:

Set up
Although WebEx Meeting Center will automatically be set up when you host/join a meeting, you can save time by setting up WebEx Meeting Center, on Windows or Mac, before the meeting.

Event Center Application

WebEx Event Manager

Notes:

If you are using a non-Windows or Macintosh operating system or browser other than Internet Explorer or Firefox, a Java Client will be downloaded automatically when you join an event. For more information, go to the FAQs.
You must have administrator privileges on your computer to use this installer.

Set up

WebEx Poll Questionaire Editor:

Download

WebEx Universal Toolkit:

Download WebEx Universal Toolkit

Support Center Application:

Support Manager is automatically downloaded, installed, and configured the first time you conduct a support session. If your system restricts automated setups, and you can download and install the Support Manager here.

Download Support Manager for Windows

WebEx WebACD Inbox and Monitor

WebACD Inbox provides tools for agents to monitor their WebACD queues, receive notifications for support WebEx Universal Communications Toolkits automatically, and start sales support sessions simply by accepting sales support requests. It also enables agents to set WebACD-related preferences, modify availability status, and transfer a sales support session to another agent or another WebACD queue.

WebACD Inbox provides tools for agents to monitor their WebACD queues, receive notifications for support requests automatically, and start sales support sessions simply by accepting sales support requests. It also enables agents to set WebACD-related preferences, modify availability status, and transfer a sales support session to another agent or another WebACD queue.

WebACD Monitor provides tools for managers to track the volume of customer sales support activity; view sales support activity by queue or by agent, and monitor the flow of customer requests, and agent responses to these requests.
Setup
Although WebEx Support Center will automatically be set up when you host/join a meeting, you can save time by setting up WebEx Support Center, on Windows or Mac, before the meeting

WebEx Universal Toolkit

Download WebEx Universal Toolkit

Training Center Application

To start or join a training session you will need to download, install, and configure the WebEx Training Manager. The first time you join or start a session, the Training Manager will automatically be installed; however you can manually download it here.

Note :You must have administrator privileges on your computer to use this installer.
Download the installer for your operating system:
Setup

WebEx Universal Toolkit and Document Manager
Use this browser plug-in to create multimedia slides that you can share during events. Add WebEx Recorded Files (.wrf), audio, video, Flash animations, or Web pages and then save the slides as a WebEx Universal Communications Format (.ucf) file. During a meeting, you can share the UCF file and display multimedia effects.Download WebEx Universal Toolkit and Document Manager.
Recorder and Players
WebEx offers a variety of recorders and players that you can use to record, play, and edit meetings
You can download and install a standalone version of the WebEx Player or Network Recording Player to play back any recording that was made using the WebEx Recorder or Network-Based Recorder.
For information on recommended hardware requirements for recording and other guidelines for using WebEx Recorder and Player, please refer to the Recording and Playback FAQ
WebEx Network Recording Player for Advanced Recording Format (.arf) files
This WebEx Network Recording Player allows interactive playback of WebEx Advanced Recording Format (.arf) files that have been streamed or downloaded to your site. With this WebEx Network Recording Player, you can control the session panels, just as in live WebEx meetings, and navigate to an event in the recording via the Table of Contents. Advanced Recording Format files contain all audio from the recorded session, including WebEx Integrated Teleconferencing, 3rd Party Conferencing, VoIP, and Audio Broadcasting.
WebEx Recorder and Player for WebEx Recording Format (.wrf) files
This is a standalone version of the all-in-one WebEx Recorder and Player for .wrf files.
WebEx Player for WebEx Recording Format (.wrf) files for the Mac
This is a standalone version of the WebEx Player for .wrf files.
WebEx Player for .wot files
Earlier versions of the WebEx Recorder create files that have a .wot extension. Download this WebEx Player only if you need to play recordings in this earlier format.

To download the WebEx Player or Network Recording Player, click one of the following links:
	for .ARF	for .WRF	for .WOT
Windows 2000+	Download (12MB)	Download (Recorder+Player, 5MB)	Download (2MB)
Mac OS X (Intel)	Download (8MB)	Download (Player only, 2MB)	N/A
	User's Guide (PDF)	User's Guide (PDF)	N/A
* For audio playback, a sound card and speakers, or a headphone jack and headphones, are required.

WebEx Recorder

Unlike the integrated Recorder, which is available only in the Meeting window, the standalone version of Recorder is available offline—that is, outside of a meeting. Thus, you can record applications or your computer's desktop at any time to create software demonstrations, training, and so on.

To download the WebEx Recorder and Player for WebEx Recording Format (.wrf) files, click one of the following links.
	for .WRF
Windows XP+	Download (Recorder+Player, 5MB)
	User's Guide (PDF)

WebEx Recording Editor

You can use WebEx Recording Editor to edit any recording (.wrf) that was made using WebEx Recorder. The system requirements for WebEx Recording Editor are the same as those for WebEx Recorder and Player..

	for .WRF
Windows XP+	Download (Recorder+Player, 5MB)
	User's Guide (PDF)

Streaming Recordings on Your Web Site

A Webmaster can publish a recording on a Web site, allowing anyone to play it over the Internet. To publish a recording for playback over the Internet, go to the Create a URL for a Recording page.

For detailed instructions on publishing WebEx recordings on your Web site, refer to the guide Streaming Recordings on Your Web Site (PDF).

Third Party Licenses

These Cisco WebEx products may include certain free/open source software. The license terms for such free/open source software and information on obtaining access to the source code to which you are entitled under the applicable free/open source license(s) (such as the GNU Lesser/General Public License) are available to you at http://www.webex.com/legal/license.html. If you have any questions regarding this link or the information regarding free/open source software, please contact us at opensource-requests@webex.com.